Questions borrowers ask

Mortgage Frequently Asked Questions

Start with a clear answer, then speak with a licensed mortgage professional about the details that apply to your finances, property and goals.

What is the difference between a quote, prequalification and preapproval?

A quote estimates possible pricing or payment from the information available. A prequalification is generally an early financing estimate based mainly on information the borrower provides. A preapproval usually involves a completed mortgage application plus review of a mortgage credit report and supporting income, asset and debt documentation. A preapproval can strengthen home-shopping preparation, but it remains conditional and is not a final loan approval or commitment to lend.

Read the complete preapproval guide

How much money do I need to buy a home?

The amount depends on the loan program, property, down payment, closing costs, prepaid taxes and insurance, and any available credits or assistance. Twenty percent down is not always required.

Estimate a payment and review closing costs

Which mortgage program is best?

There is no single best program for every borrower. Conventional, FHA, VA, USDA, Non-QM, DSCR and other options use different eligibility, documentation, cost and property rules.

Compare mortgage loan options

What documents should I prepare?

Common requests include identification, income and employment records, bank or asset statements, housing history and property documents. Self-employed and alternative-documentation programs may require different records.

Open the mortgage document checklist

Can I qualify if I am self-employed?

Possibly. Traditional tax-return analysis, bank statements, eligible 1099 income, assets or investment-property cash flow may be considered depending on the program and full borrower profile.

Explore Alt Income Documentation options

Where should I submit sensitive information?

Use the secure ZipForHome application or another secure channel provided by your mortgage professional. Do not place Social Security numbers, bank statements or identification in general email, the quote form or the AI guide.

Continue to the secure application

Can FHA financing work after credit problems or bankruptcy?

Possibly. FHA can accommodate some borrowers with limited or impaired credit, but a qualifying score does not guarantee approval. Bankruptcy type and timing, re-established credit, documented circumstances, income, debts, assets, property eligibility and lender requirements all matter. Request an individual review before relying on a waiting period or exception.

Review FHA mortgage guidance

Why does a condominium project have to qualify too?

A condo loan involves both borrower underwriting and project review. Insurance, critical repairs, reserves, litigation, commercial space, ownership concentration and other financial or structural issues can affect eligibility. Review requirements can also vary by occupancy, transaction type and loan program.

Review property and appraisal guidance

What is the difference between conforming and jumbo financing?

Conforming loans meet applicable Fannie Mae or Freddie Mac purchase standards and county loan limits. A loan above the applicable limit is generally jumbo or otherwise non-conforming. Jumbo programs depend more heavily on individual investor guidelines and may require stronger credit, reserves, equity or documentation, although pricing and requirements vary.

Review conventional mortgage options

What documents are commonly requested for commercial financing?

A commercial file may require business and personal financial statements, tax returns, bank statements, a debt schedule, entity and ownership records, a use-of-funds explanation, guarantor information and property or collateral documents. Investment-property and SBA transactions usually require additional program-specific records.

Explore Commercial and SBA financing

Why is a mortgage credit report different from my consumer report?

Mortgage underwriting generally uses a tri-merge report containing information from Equifax, Experian and TransUnion and mortgage-specific credit scores or verification data. A monitoring app, educational score, free disclosure or single-bureau report can help you review your credit, but it may use a different model, omit information or lack the format required for mortgage underwriting.

Read mortgage credit-report basics

Need an answer for your situation?

General information is useful. A mortgage professional can help you evaluate the facts that apply to you.

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